A practical way to decide whether to buy, integrate or build around the way your organisation operates.
Start with operational friction
Custom software is most useful when a recurring business constraint cannot be solved cleanly with configuration or process improvement alone.
Compare the full cost
Evaluate licensing, integration, workarounds, manual effort and lost opportunity—not only the initial build cost.
Build the smallest useful version
A focused first release creates evidence, reduces risk and gives the product room to evolve from real use.